To support you during this period, you can reach Allianz Nigeria through the following contacts:
Customer service:
+234 800 255 4269 / +234 700 255 4269
info@allianz.ng
COVID-19
Standing together
Your trusted source of information, continuous services and support.
A word from the CEO
Dear Esteemed Customer,
"In these extremely challenging times, we would like to share our heartfelt support and solidarity with you and your families. Allianz has a 130 year legacy of responsible business and we are firmly committed to doing everything within our power to keep everyone safe."
Adeolu Adewumi-Zer
Key Contacts
Or alternatively contact the following departments for specific enquiries;
Claims: azng_claimsng@allianz.com
Corporate Business: azng_ccid@allianz.com
Marketing & Communication: azng_marketing@allianz.com
Finance: azng_treasury@allianz.com
COVID-19 Information
Incubation Period, Severity and Symptoms
Incubation period
- A median incubation period of five to six days.
- A range from one to 14 days.
Severity of illness
- 80% of cases reported in China had mild to moderate disease (including non-pneumonia and pneumonia).
- 13.8% had a critical illness.
- 6.1% were critically ill (respiratory failure, septic shock and/or multi-organ dysfunction or failure).
COVID-19 Fatality Rate by age and gender
Consistent estimates of risk of death for COVID-19 are still lacking and are biased due to incomplete outcome data and the fact that initial detections were mostly severe cases in most settings.
As an indication, we share with you on these graphs figures for France as of midnight on March 10, 2020.
Source: Santé publique France.
Understanding COVID-19
WHO Video
Live Global Situation
Emergency Number
Ask all your questions to the dedicated COVID-19 monitoring committee
Prevention
Facing COVID-19
- Just say hello, avoid hugging and shaking hands.
- Cough into your elbow or into a single-use handkerchief and throw it immediately into the trash.
- Always keep a minimum distance of 1 meter from others.
- Wash your hands regularly with plenty of soap for more than 30 seconds.
- Use hand sanitizers regularly.
- Use the elbow when opening door handles, elevator doors and pushing buttons.
- Increase the rate of domestic cleaning by insisting on door handles.
- Prefer stairs to elevators.
- Avoid sharing personal belongings, office equipment and computer equipment.
Strengthening preventive measures
Persons at risk
- Persons over 70 years of age.
- Patients with chronic renal failure on dialysis, heart failure stage NYHA III or IV.
- Patients with cirrhosis at least stage B.
- Patients with a cardiovascular history (TCDA): high blood pressure, history of stroke, etc
- Insulin-dependent diabetics or those with complications secondary to their pathology.
- Chronic respiratory insufficiencies under oxygen therapy or asthma or cystic fibrosis, etc.
- People with morbid obesity (body mass index > 40kg/m²).
- Pregnant women.
- People with and imune deficiency.
- Source: The High Council of Public Health (HCSP) France
You suspect that you have been exposed to Coronavirus COVID-19 and are experiencing symptoms?
Stay alert. Take the online test to respond as an informed citizen based on your symptoms.
Coronaviruses are a large family of viruses which may cause illness in animals or humans. In humans, several coronaviruses are known to cause respiratory infections ranging from the common cold to more severe diseases such as Middle East Respiratory Syndrome (MERS) and Severe Acute Respiratory Syndrome (SARS). The most recently discovered coronavirus causes coronavirus disease COVID-19.
COVID-19 is the infectious disease caused by the most recently discovered coronavirus. This new virus and disease were unknown before the outbreak began in Wuhan, China, in December 2019.
People can catch COVID-19 from others who have the virus. The disease can spread from person to person through small droplets from the nose or mouth which are spread when a person with COVID-19 coughs or exhales. These droplets land on objects and surfaces around the person. Other people then catch COVID-19 by touching these objects or surfaces, then touching their eyes, nose or mouth. People can also catch COVID-19 if they breathe in droplets from a person with COVID-19 who coughs out or exhales droplets. This is why it is important to stay more than 1 meter (3 feet) away from a person who is sick.
WHO is assessing ongoing research on the ways COVID-19 is spread and will continue to share updated findings.
The most common symptoms of COVID-19 are fever, tiredness, and dry cough. Some patients may have aches and pains, nasal congestion, runny nose, sore throat or diarrhea. These symptoms are usually mild and begin gradually. Some people become infected but don’t develop any symptoms and don't feel unwell. Most people (about 80%) recover from the disease without needing special treatment. Around 1 out of every 6 people who gets COVID-19 becomes seriously ill and develops difficulty breathing. Older people, and those with underlying medical problems like high blood pressure, heart problems or diabetes, are more likely to develop serious illness. People with fever, cough and difficulty breathing should seek medical attention.
Studies to date suggest that the virus that causes COVID-19 is mainly transmitted through contact with respiratory droplets rather than through the air. See previous answer on “How does COVID-19 spread?”
Stay aware of the latest information on the COVID-19 outbreak, available on the WHO website and through your national and local public health authority. Many countries around the world have seen cases of COVID-19 and several have seen outbreaks. Authorities in China and some other countries have succeeded in slowing or stopping their outbreaks. However, the situation is unpredictable so check regularly for the latest news.
You can reduce your chances of being infected or spreading COVID-19 by taking some simple precautions:
Regularly and thoroughly clean your hands with an alcohol-based hand rub or wash them with soap and water.
Why? Washing your hands with soap and water or using alcohol-based hand rub kills viruses that may be on your hands.
Maintain at least 1 metre (3 feet) distance between yourself and anyone who is coughing or sneezing.
Why? When someone coughs or sneezes they spray small liquid droplets from their nose or mouth which may contain virus. If you are too close, you can breathe in the droplets, including the COVID-19 virus if the person coughing has the disease.
Avoid touching eyes, nose and mouth.
Why? Hands touch many surfaces and can pick up viruses. Once contaminated, hands can transfer the virus to your eyes, nose or mouth. From there, the virus can enter your body and can make you sick.
Make sure you, and the people around you, follow good respiratory hygiene. This means covering your mouth and nose with your bent elbow or tissue when you cough or sneeze. Then dispose of the used tissue immediately.
Why? Droplets spread virus. By following good respiratory hygiene you protect the people around you from viruses such as cold, flu and COVID-19.
Stay home if you feel unwell. If you have a fever, cough and difficulty breathing, seek medical attention and call in advance. Follow the directions of your local health authority.
Why? National and local authorities will have the most up to date information on the situation in your area. Calling in advance will allow your health care provider to quickly direct you to the right health facility. This will also protect you and help prevent spread of viruses and other infections.
Keep up to date on the latest COVID-19 hotspots (cities or local areas where COVID-19 is spreading widely). If possible, avoid traveling to places – especially if you are an older person or have diabetes, heart or lung disease.
Why? You have a higher chance of catching COVID-19 in one of these areas.
Follow the guidance outlined above (Protection measures for everyone)
Self-isolate by staying at home if you begin to feel unwell, even with mild symptoms such as headache, low grade fever (37.3 C or above) and slight runny nose, until you recover. If it is essential for you to have someone bring you supplies or to go out, e.g. to buy food, then wear a mask to avoid infecting other people.
Why? Avoiding contact with others and visits to medical facilities will allow these facilities to operate more effectively and help protect you and others from possible COVID-19 and other viruses.
If you develop fever, cough and difficulty breathing, seek medical advice promptly as this may be due to a respiratory infection or other serious condition. Call in advance and tell your provider of any recent travel or contact with travelers.
Why? Calling in advance will allow your health care provider to quickly direct you to the right health facility. This will also help to prevent possible spread of COVID-19 and other viruses.
The risk depends on where you are - and more specifically, whether there is a COVID-19 outbreak unfolding there.
For most people in most locations the risk of catching COVID-19 is still low. However, there are now places around the world (cities or areas) where the disease is spreading. For people living in, or visiting, these areas the risk of catching COVID-19 is higher. Governments and health authorities are taking vigorous action every time a new case of COVID-19 is identified. Be sure to comply with any local restrictions on travel, movement or large gatherings. Cooperating with disease control efforts will reduce your risk of catching or spreading COVID-19.
COVID-19 outbreaks can be contained and transmission stopped, as has been shown in China and some other countries. Unfortunately, new outbreaks can emerge rapidly. It’s important to be aware of the situation where you are or intend to go. WHO publishes daily updates on the COVID-19 situation worldwide.
No. Antibiotics do not work against viruses, they only work on bacterial infections. COVID-19 is caused by a virus, so antibiotics do not work. Antibiotics should not be used as a means of prevention or treatment of COVID-19. They should only be used as directed by a physician to treat a bacterial infection.
While some western, traditional or home remedies may provide comfort and alleviate symptoms of COVID-19, there is no evidence that current medicine can prevent or cure the disease. WHO does not recommend self-medication with any medicines, including antibiotics, as a prevention or cure for COVID-19. However, there are several ongoing clinical trials that include both western and traditional medicines. WHO will continue to provide updated information as soon as clinical findings are available.
You can see these at https://www.who.int/emergencies/diseases/novel-coronavirus-2019/situation-reports/
Only wear a mask if you are ill with COVID-19 symptoms (especially coughing) or looking after someone who may have COVID-19. Disposable face mask can only be used once. If you are not ill or looking after someone who is ill then you are wasting a mask. There is a world-wide shortage of masks, so WHO urges people to use masks wisely.
WHO advises rational use of medical masks to avoid unnecessary wastage of precious resources and mis-use of masks (see Advice on the use of masks).
The most effective ways to protect yourself and others against COVID-19 are to frequently clean your hands, cover your cough with the bend of elbow or tissue and maintain a distance of at least 1 meter (3 feet) from people who are coughing or sneezing. See basic protective measures against the new coronavirus for more information.
Coronaviruses are a large family of viruses that are common in animals. Occasionally, people get infected with these viruses which may then spread to other people. For example, SARS-CoV was associated with civet cats and MERS-CoV is transmitted by dromedary camels. Possible animal sources of COVID-19 have not yet been confirmed.
To protect yourself, such as when visiting live animal markets, avoid direct contact with animals and surfaces in contact with animals. Ensure good food safety practices at all times. Handle raw meat, milk or animal organs with care to avoid contamination of uncooked foods and avoid consuming raw or undercooked animal products.
While there has been one instance of a dog being infected in Hong Kong, to date, there is no evidence that a dog, cat or any pet can transmit COVID-19. COVID-19 is mainly spread through droplets produced when an infected person coughs, sneezes, or speaks. To protect yourself, clean your hands frequently and thoroughly.
WHO continues to monitor the latest research on this and other COVID-19 topics and will update as new findings are available.
Yes. The likelihood of an infected person contaminating commercial goods is low and the risk of catching the virus that causes COVID-19 from a package that has been moved, travelled, and exposed to different conditions and temperature is also low.
The following measures ARE NOT effective against COVID-2019 and can be harmful:
Smoking
Wearing multiple masks
Taking antibiotics (See question 9 "Are there any medicines of therapies that can prevent or cure COVID-19?")
In any case, if you have fever, cough and difficulty breathing seek medical care early to reduce the risk of developing a more severe infection and be sure to share your recent travel history with your health care provider.